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The Only Event Dedicated to Crewing for the Cruise Industry

Following a successful launch in 2017, CruiseConnect Summit is returning to Manila this year on the 7th November.

Highlights from the CruiseConnect Agenda

Leveraging your Human Resources for operations and revenue optimisation

Hear insights from one of the leading cruise operators on how they put their most valuable resource at the heart of their operation and how that translates into business success.

How is the industry planning for the future and for sustainable growth?

Can the manpower sector deliver the right numbers and the right quality of crews? What are the gaps and challenges of crewing in the cruise industry and, most importantly, what needs to happen to ensure that cruise operators have the crews they need?

Crew Supply and Recruitment Forum

Given current and future business needs, crew supply may prove to be the biggest disruptor in the cruise industry. What are the current and emerging supply centres’ strengths and vulnerabilities? Can crewing agents deliver?

Safety culture, safety behaviours and safety training

Safety culture is widely accepted as reality, but is this overstated? Are we working to understand and change behaviours? Our panellists will share their perspectives on what works and what doesn’t in this evidence-based discussion.

Are your crews delivering the customer experience you promise?

The promise of a unique experience and outstanding service aboard is central to business success in the cruise industry. But what makes a great customer experience? How is this communicated? How has it changed? Are we still operating under cultural biases? Do our customers and crews?

Stay on for CrewConnect Global

Engaged crewing professionals from 40+ maritime nations
Global experts discussing 30+ manpower topics
Exhibitors offering innovative solutions to your crewing and training needs

Connecting More of the Industry than Ever Before

This will be a full day event taking place on November 7th. Industry leaders will discuss issues of critical importance to the industry, including:

  • Crew supply
  • Training and competency
  • Safety culture
  • Environmental stewarding
  • How to deliver excellence and ensure customer satisfaction

Are You VIP Material?

To celebrate 20 years of CrewConnect, we're offering a limited number of free VIP passes to senior representatives from the cruise industry. Are you VIP material? Fill in the form to check your eligibility. Limited spaces available!

Networking Opportunities

Good relationships are key to business growth, and with this in mind we've engineered CruiseConnect to be an enjoyable experience with ample experiences to meet and exchange ideas with your peers.

CruiseConnect Summit Sponsors