Artur Pankowski heads the regional operating headquarters of leading cruise line Royal Caribbean Cruises Ltd. (RCL). As Associate Vice President-General Manager of the Manila office, he leads more than 530 employees in developing existing and new functions that include human resources and shared services for RCL’s six brands and affiliate cruise companies that altogether deploy 42 ships. He oversees various teams dedicated to ensuring the best employee experience possible for RCL’s ship crew population of about 70,000. His role is central to attaining the company’s desire to raise the number of Filipino cruise talent deployed to Royal Caribbean ships from the current 16,500 to 30,000 by 2030.Artur obtained his prestigious Certificate in Production and Inventory Management in 2000 from APICS, the world’s leading community for end-to-end supply chain management. He completed his MBA in Oklahoma just a few years after he began a career in logistics and supply chain management. In Poland, he built logistics and supply chain organizations from scratch to support a factory acquired by a telecom. Together with a team based in Oklahoma, he built the process of sending out production lines to many countries in Europe, and in Canada and China. Most of his project management functions throughout his over 20 years of experience in supply chain and logistics involved leading international and remote teams.In 2011, Pankowski first joined Royal Caribbean as Director of Supply Chain Global Logistics and Warehousing for all its brands. The company tapped into his expertise in strengthening focus on delivery and logistics at a time when it was making extensive revitalization of its existing fleet and building new vessels. He leveraged on his years of experience in the telecoms industry and global operations management to reorganize the company’s supply chain. He maneuvered the company’s supply chain into the path of operational success that resulted in substantial cost savings. Artur Pankowski is now directing RCL’s Manila team to elevate it from its back office position to being a center of excellence and a partner to the company’s future aspirations. He looks at the recruitment work of the headquarters from the perspective of managing precision and quality consistency required in production lines. This he pairs with sensitivity to cultural differences, a trait he developed over years of living and working in places outside his native Poland, including the US, Europe, and China.