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Key Sessions

Andreas Niehage

Operator Keynote| Profiling the Seafarer of the Future

Hapag-Lloyd AG

08:00 - 09:00 60 mins
Registration and Networking Break
09:00 - 09:10 10 mins
CrewConnect Europe Conference
Chairman's welcome & introduction
  • Torbjørn Eide - Vice President / Chairman, Klaveness Ship Management AS / CrewConnect Europe
09:10 - 09:30 20 mins
CrewConnect Europe Conference
Operator Keynote| Profiling the Seafarer of the Future
  • Andreas Niehage - Director Marine Personnel, Hapag-Lloyd AG
09:50 - 10:35 45 mins
CrewConnect Europe Conference
Operators Forum | The Bigger Picture: Leadership, Sustainability & Industry Collaboration
  • Andreas Niehage - Director Marine Personnel, Hapag-Lloyd AG
  • Henrik Jensen - Founder and Managing Director, Danica Maritime
  • Tino Hensel - Vice President Marine HR, Carnival Maritime
10:35 - 11:20 45 mins
Coffee and networking break
11:40 - 12:00 20 mins
CrewConnect Europe Conference
From the Tech Lab| MAXCMAS - Collision avoidance research project for autonomous vessels

MAXCMAS project, a £1.27million collaborative research project that aims to investigate, develop and implement real-time collision avoidance algorithms for autonomous maritime vessels. It aims to develop COLREGs (International Regulations for Preventing Collisions at Sea 1972) compliant collision avoidance navigation for autonomous ships and other Unmanned Surface Vessels (USVs) and carry out comprehensive machine execution of the COLREGs

A key innovation will be the use of networked bridge simulators as a safe yet effective test environment in the first instance. These highly immersive simulators, ordinarily used for mariner training, will be used to rapidly iterate development in light of human reaction from the crew and real-world difficulties such as degraded sensors.

12:00 - 12:20 20 mins
CrewConnect Europe Conference
From the Tech Lab| Audio Technologies for Recruiting and Training
  • Jens Appell - Head of Department Project Group Hearing, Speech and Audio Technology, Fraunhofer Institute for Digital Media Technology IDMT
  • Peter John - Senior Researcher of Maritime Communication, Fraunhofer Institute for Digital Media Technology (IDMT)

A ship’s crew relies on good communication skills as bridge teams and engineers of different national and ethnic backgrounds exchange technical information through verbal communication. Communication problems cause more than forty percent of accidents at sea, and in over ninety percent of all reported incidents miscommunication has been identified as an aggravating factor. To improve this situation, Fraunhofer IDMT researches and develops computer-based training and crewing solutions by which applicants for shipboard positions communicate verbally with an intelligent computer dialogue system capable of assessing the applicants’ nautical competencies and their communication skills simultaneously. By using acoustic signal processing and computer-based speech recognition in combination with advanced chatbot technology, an automatic classification and short-listing of prospective officers and ratings provides an effective and cost-efficient solution towards achieving a ship’s crew with a high level of nautical and language skills to navigate a vessel safely.

12:20 - 13:35 75 mins
13:35 - 14:20 45 mins
CrewConnect Europe Conference
Panel: Controlled Disruption: Why the future is now and what you can do to future proof your HR structure
  • Mike Powell FNI - Founder, Cardinal Point Marine Ltd

Some are waiting for an "uber" or "amazon" to come and single-handedly flip the next industry on its head. But a death by a thousand cuts is more likely to occur in industries being disrupted.

14:20 - 14:40 20 mins
CrewConnect Europe Conference
EU Seafarers - a hybrid breed for a common market
  • Torsten Mathias Augustsen - Manning Adviser, Danish Maritime Authority
14:40 - 15:00 20 mins
CrewConnect Europe Conference
A Talent Management Approach to Recruitment in Shipping
  • Simon Frank - Director, Crewing Operations East, V.Ships

Industry leaders regularly voice concerns over their future senior pipeline, but now the combination of demographic change, new technologies, shifting skill demands, and the evolving preferences and expectations of employees and customers, are creating new challenges for talent professionals. This presentation will focus on key changes to your recruitment strategy which are proven to aid both your recruitment and retention:

  • Beyond the candidate profile - hiring for potential and culture fit
  • Creating approach that will help people show what they can do, irrespective of their previous experience and achievements. Recruit for the future, not because of the past.
  • Improving your approach to onboarding
  • Ensuring mechanisms for regular, real-time feedback

15:00 - 15:40 40 mins
Afternoon Coffee and Networking Break
15:40 - 16:30 50 mins
CrewConnect Europe Conference
Panel: The State of the Union in Marine HR
  • Torben Seebold - Head of Maritime Section, ver.di

The importance of technology, communication and internal networks to employee retention can never be overstated, and culture, purpose and recognition play key parts. It is the effectiveness of the way that we attract, hire, retain and develop our employees that will not only be the organisation’s competitive advantage, but also the yardstick by which successful HR teams will be measured.

This panel will assess the state of the industry in terms of:

  • Company culture, values and people – visibility and communication
  • Internal mobility -  for so long an afterthought in most organisations, as a major contributor to competitive advantage
  • The use predictive analytics for HR decision-making
  • New recruitment tech: mobile recruitment, video recruitment, using smart data analytics and tapping on social networks
  • The actual maturity level and capacity for adoption of new tech of the Crewing/ Marine HR department
16:30 - 16:50 20 mins
CrewConnect Europe Conference
What’s Driving Your Crewing Strategy?
  • Emma Broadhurst - Research Officer, Warsash School of Maritime Science and Engineering
  • Karen Passman - Research Officer, Warsash School of Maritime Science and Engineering

Is it:

•         Safety - increasing evidence of the impact of the human element in safety?

•         Cost - crewing is commonly the largest element in vessel operating budget?

•         Efficiency – the drive to demonstrate increasing cost-effectiveness in a competitive marketplace? 

This extensive 3 year research project is focusing on the different crewing strategies employed by shipping companies, to identify the impact of stable vs fluid senior crew. Does maintaining a consistent senior team deliver benefits in safety, efficiency and cost? Initial findings from both the surveys and interviews will be shared during this presentation.

16:50 - 17:00 10 mins
CrewConnect Europe Conference
Chairman's closing remarks and end of Day 1
17:00 - 19:00 120 mins
Networking Drinks Reception