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Dorchester Collection Academy is the first of its kind in the UK luxury hospitality market, offering bespoke learning programmes focused on leadership and customer service for other luxury businesses and aspirational brands.
Based in the heart of London’s Mayfair, our courses give people a taste of Dorchester Collection and an insight into our well-earned reputation for exceptional service.
The academy is tailored to suit the individual needs and requirements of your business through an immersive experience. Our expertise has been carefully crafted from the models and techniques used to develop the incredible teams at our Dorchester Collection hotels. It’s this in-depth understanding of luxury service in a luxury market that sets us apart and can work for you, whatever your industry.