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Key Sessions

Rolf Habben Jansen

Keynote| When Business Meets the Customer Needs


08:00 - 08:55 55 mins
Registration and arrival coffee break
08:55 - 09:00 5 mins
Welcome address from Lloyd's Containers
  • James Baker - Editor , Lloyd’s List Containers
09:00 - 09:10 10 mins
Chairman’s opening remarks and objective setting
  • Chairman Jesper Kjaedegaard - Partner, Mercator International
09:10 - 09:30 20 mins
Keynote| When Business Meets the Customer Needs

Most of what we have heard over the past two years, has focused on the dramatic changes in the liner industry, with alliances, consolidation and digitisation leading everyone to wonder: How will these changes impact shippers and is this what they need? But overall trade has also been shifting, customers have become more individualised, requiring the most specialised service so far in the history of commerce. This presentation will tell the story behind this operator's innovation strategy and how aligns with what they customers need now, in a world where they are likely to need something entirely different very soon.

  • Rolf Habben Jansen - CEO, Hapag-Lloyd
09:30 - 09:50 20 mins
On Digital| The ROI of (Digital) Innovation

Innovation, despite its meaning, has become a buzz word increasingly applied to products, strategies or services that are not and hence, don’t yield the game-changing results expected of them. So what is true innovation in shipping? And how can we measure it? What is the ROI of innovation?

  • Ibrahim Gokcen - Chief Digital Officer, Maersk Transport & Logistics
09:50 - 10:40 50 mins
Operators Forum | The Bigger Picture: Leadership, Sustainability & Industry Collaboration

Half way into a year that has seen a level of stability conducive to future planning, to growth strategies and new opportunities, we ask this panel of operators: What is keeping you up at night?  Where is the industry headed and what is the smartest way to get there? What are operators doing in order to increase the sustainability of the shipping industry and is it enough? Could the answer be collaboration and if so, in what form or to what extent is collaboration possible?

  • Moderator Jesper Kjaedegaard - Partner, Mercator International
  • Rolf Habben Jansen - CEO, Hapag-Lloyd
  • Olivier Nivoix - Senior Vice President East-West Lines, CMA-CGM
10:40 - 10:55 15 mins
Challenges of Digitisation and Globalisation
  • Angela Titzrath - Chairwoman of the Executive Board, Hamburger Hafen und Logistik AG
10:55 - 11:40 45 mins
Morning Coffee and Networking Break
11:40 - 12:30 50 mins
Shippers’ Panel| One Year Down the Line: How have alliances changed the level of service?

Last year, the consensus among BCOs was that alliances are likely to reduce choice and hence affect the quality of the service and relationships with carriers. A year later, we check in with BCOs and ask:

  • How have alliances impacted the level of service – reliability, quality and cost and choice you have?
  • How has the transition process been from your side? What could have been done better or what worked better before?
  • Is there a better understating of your needs, or is it business as usual?
  • Do you still fear an uneven power structure?
  • Denis Choumert - Chairman, European Shippers Council
12:30 - 12:45 15 mins
  • Thomas Wiedermann - CEO, Asto Telematics
12:45 - 14:10 85 mins
Networking lunch in the Exhibition
14:10 - 15:00 50 mins
The Industry’s Response: How have alliances and M&As impacted or re-shaped your KPIs, your business and relationships with clients and service providers?

For the carriers, alliances and mergers raised questions of competition, even monopoly, scale and agility and in some cases, survival. In the conditions of such large scale consolidation, with the dust having settled more or less, we ask this industry panel:

  • What were the biggest challenges of integration, if we can even talk about integration just one year into the process?
  • Can you already see tangible results in terms of service improvement and business operations?
  • How do operators differentiate themselves within alliances?
  • How have relationships with clients and suppliers changed?
  • What is on the horizon FOR German Ship-owners?
  • Jeremy Nixon - Global Chief Executive Officer, Ocean Network Express Holdings
15:00 - 16:00 60 mins
Digital Shipping, the Supply Chain and the Freight Forwarders – A Closer Look

With the rise of digital freight forwarders, carriers moving into to the business and the already competitive environment for traditional forwarders, we take a closer look into how the battle is shaping up.

  • Is there room for everyone in the market, or will see some players drop off?
  • Does digitisation mean a sacrifice of personal relations to speed and cost efficiency? Is this an artificial distinction?
  • Professionalization of the procurement function within BCOs – is this a threat or an opportunity?
  • What is innovation for freight forwarders?
  • Philipp Ortwein - Managing Director, Instafreight
16:00 - 16:30 30 mins
Afternoon Coffee and Networking Break
16:30 - 16:50 20 mins
What is the Actual Status on Supply and Demand and How Will It Develop Over the Next 18-24 Months?

A clear picture of one of the most important dynamics affecting trade. This session will look at segment based supply-demand, including a look at why there is no tonnage on order for 4,000-10,000 TEU – is there an opportunity here?  Finishing with a well-documented forecast for the upcoming 18-24 months

  • Lars Jensen - CEO, SeaIntelligence Consulting
16:50 - 17:10 20 mins
The Surge of China and What This Means for European Trade
  • Tom Behrens-Sorensen - Senior Advisor, ECCO Sko A/S
17:10 - 17:30 20 mins
Investments in Shipping and the Outlook for Freight Earnings, Asset Values and Timecharter rates – Have Alliances, M&As or Digitisation Made a Difference?

Balancing the markets:

  • What are the fundamentals driving the freight markets
  • Will shipyard overcapacity drive down asset values
  • How will idle capacity impact earnings on both the freight and charter markets
17:30 - 17:35 5 mins
Chairman's Concluding Remarks
  • Jesper Kjaedegaard - Partner, Mercator International